The Effectiveness of Digital Transformation in Improving Supply Chain Performance in Karachi Region

Authors

  • Arfan Ahmed 1 PhD. Scholar Faculty of Management Sciences, Hamdard University, Karachi
  • Prof. Dr. Shabib Ul Hassan 2 Faculty of Management Sciences, Hamdard University, Karachi
  • Dr. Muhammad Umar 3 Assistant Professor Faculty of Management Sciences, Hamdard University, Karachi
  • Dr. Nabeel Ashraf 4 Assistant Professor Faculty of Management Sciences, National University of Modern Languages, Karachi

Abstract

The impact of digital transformation on Karachi supply chain area is examined in the following research, emphasizing improved customer experiences, process optimization, and operational efficiency. The study explores how advanced technologies like block chain, artificial intelligence, the Internet of Things, big data analytic, and networked platforms, optimize supply chain and transportation procedures. Utilizing a mixed-methods approach, 120 respondent data was collected through surveys conducted among supply chain professionals/companies in Karachi. The results unveil significant positive impacts of dynamic capabilities, competitive advantages significantly positive impact on supply chain performance. Furthermore, information sharing capabilities, and service capabilities shows negative impact on supply chain performance. This study offers valuable insights to supply chain companies and policymakers, aiming to advance the integration of digital technologies, thereby promoting economic growth and bolstering competitiveness in Karachi supply chain sector. An analysis commissioned by, points out flaws and inefficiencies in logistical operations with lack of digitalization, and makes recommendations for fixing problems and getting rid of barriers. Modern information technology creative route authorities and transportation infrastructure deliver real-time information. In recent time digitalization takes more advancement in future digital transformation.

 Keywords:  Digital Transformation; Effectiveness; Supply Chain; Improving; Performance

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Published

2024-12-02

How to Cite

The Effectiveness of Digital Transformation in Improving Supply Chain Performance in Karachi Region. (2024). Journal of Business and Management Research, 3(3), 631-652. https://jbmr.com.pk/index.php/Journal/article/view/286