Organizational Change and Talent Management in the Era of Digital Transformation: Insights from Pakistan

Abstract

This study aims to explore how organizational changes driven by digital transformation (DT)—including shifts in organizational culture, leadership styles, and business models—affect talent management in Pakistan. Given the unique challenges faced by Pakistani companies during their digital transformation journeys, talent management emerges as a critical factor influencing success. Employing a qualitative research methodology, this study conducted in-depth interviews with 30 senior executives and HR professionals from diverse sectors in Pakistan. The interviews aimed to uncover their perspectives on the impact of DT on talent management practices, challenges faced, and strategies employed to navigate these changes. The findings reveal that organizational changes resulting from DT significantly influence talent attraction, retention, and overall talent management practices in Pakistan. The study highlights that effective talent management is not merely a byproduct of digitalization; rather, it is a crucial determinant of achieving high levels of digital maturity. Participants reported that adapting talent management strategies to align with new digital realities is essential for fostering a competitive advantage. This research contributes to the existing literature by examining the interplay between digital transformation and talent management within the Pakistani context, where such studies are scarce. The originality lies in its qualitative approach, providing rich insights into the experiences and challenges faced by organizations. The study emphasizes the need for sector-specific analysis, suggesting that different industries may require tailored talent management strategies to effectively respond to the demands of digital transformation.

Keyword: Organizational Change, Talent Management, Digital Transformation