Balancing Act: How Supervisor Support Mediates the Effects of Job Stress, Work-Life Balance, and Employee Creativity on Turnover Intention

Abstract

The goal of this research is to investigates the effects of job stress, work life balance and employee creativity on turnover intention, with the mediation of supervisor support in the Pakistan banking environment. Research model of this study is developed on the base of Conservation of Resources theory (COR) and the Social Exchange Theory (SET) which explain the dynamics of supervisor support in connection to job stress, work-life balance, employee creativity, supervisor support and turnover intention. An adapted questionnaire will be used to conduct survey to gather data from employees working in banks branches of Islamabad and Rawalpindi. Convenient sampling technique will be used for selection of respondents. The Data collected for this research from 449 respondents of employees working in Private sector Banks of Islamabad and Rawalpindi, Pakistan. Partial Least Square-Structural Equation Modelling (PLS-SEM) will be used to analyze the collected data from respondents. This research will provide the guide line for management to overcome on job and work-life stress to reduce turnover intention through the positive role of supervisor.

Keywords: Turnover Intention, Job Stress, Work Life Balance, Employee Creativity, Supervisor Support.