Formulating a Scale Development Process for Structural Stigma in the Perspective of Disabled Employees


  • Awais Ahmad COMSATS University Islamabad, Abbottabad Campus
  • Dr. Bilal Bin Saeed Associate Professor Department of Management Sciences COMSATS University Islamabad, Abbottabad Campus


Persons with Disabilities, Structural Stigma, Structural Stigma Disability Scale, User Experience Questionnaire


Persons with disabilities are valuable assets of society and they need an equal access to employment opportunities because of their loyalty and enthusiasm. They become an important asset to organization to the firmness of attitudes towards their work. This study focuses on designing a scale to assess how structural stigma affects PWDs in the workplace. Many minority groups, including PWDs, when employed are socially devalued and encounter employment difficulties, or get stigmatized due to their fragile nature and limitation of movements at work. The previous scales on scales on structural stigma depicted the problems associated with LGB community or other devalued groups based on racial differences (i.e., Blacks) and PWDs also a significant minority across all demographics were ignored.  A 30-item scale called the SSDS (Structural Stigma Disability Scale) measures the challenges that disabled employees encounter in the workplace from the viewpoint of their coworkers. The SSDS provides a thorough analysis of the restrictions DEs face and assesses how structural stigma affects their chances of success. We have collected 27 responses from the employees with disabilities affiliated with educational institutes in Khyber-Pakhtunkhwa (Pakistan) and assess their responses using the User Experience Questionnaire (UEQ). The assessment results of UEQ are grouped into Attractiveness, Pragmatic Quality (perspicuity, efficiency, and dependability), and Hedonic Quality (stimulation, originality). The Cronbach Alpha values for each of the dimensions at p=0.05, which are given as Attractiveness (∞=0.82), Perspicuity (∞=0.79), Efficiency (∞=0.64), Dependability (∞=0.78), Stimulation (∞=0.67), and Novelty (∞=0.92), hence categorized as “Good” with the attractiveness, pragmatic, and hedonic values as x, y, and z respectively.




How to Cite

Ahmad, A., & Dr. Bilal Bin Saeed. (2024). Formulating a Scale Development Process for Structural Stigma in the Perspective of Disabled Employees. Journal of Business and Management Research, 3(1), 352–370. Retrieved from